 |
 |
| |
Our primary goal is to get the customer from point A to point B. So he wants a communication line to Washington, DC. We may not be the only office involved. There may be other central offices involved, but we have to clear our office. He may have some specific equipment requirements in our office to get the communication path completed.
Therefore, we get our documentation, we read what's involved. We do what we call our cross-connects. We verify what we call options, which provide, or specify, digital communication or voice communication. Our engineer will tell us that. We will check our options on our specific or specified equipment, then once we're done with wiring, checked everything, we will do what we call a cross-office test. That way we know, hey, everything within our office is good. Now, from here on in, the ball's in your court. How are you doing? Once the other offices involved get theirs done, then we will have what we call inter in test. How to loop from Dallas to Washington? Hey, looking great. Okay, turn it over to the customer.
|
|
 |
|
