Communications Technician
AT&T, Dallas
 
 
Troubleshooting
Taking notes
Sharing information
Asking for help
Reading schematics, manuals
Working with tools
Telecommunications technology
Computer skills
 
Academic Concepts
Jobs and Careers
 
AT&T provides a lot of Internet and network [resources] that we can access for information. We have to know how to operate our computer to get into a certain network to retrieve information or documentation. There are other employee services that are provided to us, you know, for educational purposes. Maybe you want to take a course that may help you learn more about computers or some other sonic optical. We do that, also. So computer knowledge really helps how to knowing not only to use the computer but how to access other networks to enable you to increase your knowledge in your work.