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My job here is basically test acceptance of any central office equipment installed in here, digital equipment of this particular floor, making sure it works before we turn it over for assignment to be used by any customer. Also, maintenance, which will be to clear any trouble called in and also turning up new circuits which we call provisioning and make sure that works, also, that's functional right in our office before we turn it over for a customer to use.
Provision is -- includes-- turn up new documentation that's come in, making sure that the service is there for the new client, do all the-- what I said before, cross-connects, cross-connects options, and cross-office testing. Maintenance, troubleshooting, making sure that we get the customer back in service as soon as possible because we know their time is money and we don't want to lose that. And if we do a bad job, for sure they're going to go somewhere else. So that's in maintenance area, also. That's basically what I do.
This switching center is considered a major hub . . . so we have a lot of work in turning up new circuits . . . It involves a lot of pieces of equipment within the whole picture that . . . help us to complete a path of communication to the customer through our office and to another office elsewhere in another state or another city.
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