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Staff Manager
AT&T, Dallas
 
 
Systems interacting
Selecting technology
Scalability
Finding the best solution
Working in teams
Using math
 
Academic Concepts
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One of the problems that we had was that, you know, when systems talk to each other, you know, when we transfer a large file to another system, then we find out that, you know, at end of a file there's a space, so one system thinks that's end-of-file indicator. It's a space. But the other system thinks that there's more things to follow.

First we had to identify what the problem is, because we discovered it when the file was being transferred. Then we discovered there's a problem because the one system's telling me that I did not complete the file transaction, but this system's telling me that the transaction is completed.

So what we did is, we brought the two teams together to try to understand what is, you know, the problem--to kind of diagnose the problem. Then we were able to pinpoint where the problem is and we created a special character called a delimiter, not using the space, but a special character so indicating that's the end of the file. Those sorts of things.

The different systems have different characters, you know, and there's a mainframe system that requires certain way you're dealing with them. There's more than one system. There's different database that you can deal with. I think, you know, the problem is very complicated and how to bring every system together and make sure they're all singing the same song. I think that's really challenging work to do.