Staff Manager AT&T, Dallas     Job overview Operations research Background Job satisfaction   Academic Concepts Work Skills   The Staff Manager works with a team to develop and deal with software that enables different telecommunications systems to "talk to each other" either in real time or using batch processing. The staff manager is responsible for the interface among many systems so that data can be transmitted from one to another. Drawing from a background in operations research, the staff managers coordinates the work of a team of people to identify and solve telecommunications problems.