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My best days are the days I'm strictly in front of customers visiting them personally and going through the questions trying to uncover their areas of concern or in some way match up a solution that we have to the problems that they're seeing or the opportunity that they have not yet taken advantage of. My best days are in front of the customer.
I'll typically go to the customer premise, usually accompanied by another executive from AT&T. Once we get to the customer's premise we have the discussion and I usually leave with a list of things to do for that customer. I like to come either straight back to the office and get that done or go on to the next appointment and come back at the end of the day.
My list of things to do usually includes writing a proposal, generating some figures, probably doing some cost justification on our solution so that it's an easy decision for a business person to make to take our solution, writing follow up letters, doing research on the Internet related to the businesses that we're trying to find solutions for.
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