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Sales Manager
AT&T, Dallas
 
 
Dealing with irate customers
Networking
Solving a problem: Connectivity
Writing a brief
Relationship with customers
Communication
Using math
 
Academic Concepts
Jobs and Careers
 
The math classes that I took in high school are the basic foundations of what we call fact finding and data gathering. By that I mean, a customer will come to you and say, I want a cost per minute of eight cents and I am now billing $10,000 a month. There is your equation right there. To find out what the customer's present cost per minute will be is you divide what he is paying presently by the number of minutes that he is billing on his invoices. That gives you his present cost per minute. One would never think that you digress to the point of simple arithmetic that you learned back in elementary school. So I cannot stress enough the importance of an education. No one as a small child loves to go to school. I don't know any. I didn't grow up with any kids that wanted to go to school, but I find myself all the time relying upon information that I just take for granted. I know things that I don't even know how I acquired them, but I know it had to have been through some training class or through some basic classes that I took in elementary school, high school, or college.